SHIPPING

Usually our products are delivered after receiving of the payment and are shipped via UPS courier within:

  • 3 days for Italy
  • 3-5 days for “CEE”
  • 5-7 days for “extra CEE”

Shipping charges include packaging and the postage. The shipping costs depend on the total weight and the country. We advise you to group your products in one own order.

The boxes have right size and your products will be well protected. Please remind you that your package will be sent at your own risk, but it will be given attention because of fragility.

CONDITIONS OF DELIVERY AND PAYMENT FOR “ITALY”:

  • Over 90,00€ free shipping
  • For orders up to 90,00 € we charge 8,10€
  • Delivery through UPS courier
  • For all customers with orders pre-payment (all charges at the expense of the customer)
  • Payments by: bank transfer, PayPal, Credit Card

Reference & data for bank transfer:

  • Company Name: Zetaciesse srl a socio unico our
  • bank for transfert: Fineco Bank
  • receiving Bank (swift): UNCRITMM
  • our italian IBAN code: IT87T0301503200000003517777
  • Bank beneficiary: FEBIITM1

CONDITIONS OF DELIVERY AND PAYMENT FOR “CEE countries”:

  • Over 90,00€ free shipping
  • For orders up to 90,00 € we charge 14,90€
  • Delivery through UPS courier
  • For all customers with orders pre-payment (all charges at the expense of the customer)
  • Payments by: bank transfer, PayPal, Credit Card

Reference & data for bank transfer:

  • Company Name: Zetaciesse srl a socio unico our
  • bank for transfert: Fineco Bank
  • receiving Bank (swift): UNCRITMM
  • our italian IBAN code: IT87T0301503200000003517777
  • Bank beneficiary: FEBIITM1

CONDITIONS OF DELIVERY AND PAYMENT FOR “EXTRA CEE countries”:

  • Over 90,00 € free shipping
  • For orders up to 90,00 we charge 34,90€
  • Delivery through UPS courier
  • For all customers with orders pre-payment (all charges at the expense of the customer)
  • Payments by: bank transfer, PayPal, Credit Card

Reference & data for bank transfer:

  • Company Name: Zetaciesse srl a socio unico
  • our bank for transfert: Fineco Bank
  • receiving Bank (swift): UNCRITMM
  • our italian IBAN code: IT87T0301503200000003517777
  • Bank beneficiary: FEBIITM1

ONLINE DISPUTE RESOLUTION

If you've had a problem with something you've bought online, you can use this site to try to reach an out-of-court settlement. You can only use it if you live in the EU and the trader is based in the EU. In some countries, you can also use this site if you are a trader and you want to complain about a consumer over a good or service you sold online. http://ec.europa.eu/consumers/odr/